Shipping policy
Shipping Policy
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Order Processing Time
- All orders require 2–3 business days for processing and production before they are shipped.
- All orders require 2–3 business days for processing and production before they are shipped.
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Shipping Time
- After your order has been processed, it will typically take 5–7 business days for delivery, depending on your location and the selected shipping method.
- Please note that shipping estimates do not account for potential delays caused by inclement weather, carrier issues, or customs processing (if applicable).
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Shipping Confirmation & Tracking
- Once your order is shipped, you will receive an email notification with tracking information. Use this tracking link to keep an eye on your package’s progress.
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Address Accuracy
- Please ensure that the shipping address provided at checkout is correct. We are not responsible for orders delivered to an incorrect or outdated address.
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Customer Support
- If you experience any issues or need assistance with your order, please contact us at Chimu.co.uk@gmail.com
Thank you for shopping with us! Your patience and understanding during the production and shipping process are greatly appreciated.